This privacy policy describes how DR. DETAIL CAR CLEANING SERVICES, INC., located at 100 Cambridgeside Pl, Cambridge, MA 02141, collects, uses, and protects your information when you visit or use our online platform. We are committed to protecting your privacy and handling your data in an open and transparent manner.

Information We Collect

We collect information you provide directly to us. This may include, but is not limited to, information you provide when you schedule an appointment, contact us, or otherwise interact with this service. This information might include your name, email address, phone number, and details about your vehicle or desired service.

We also automatically collect certain information when you access and use our site. This includes details about your visits, such as traffic data, location data, logs, and other communication data, as well as the resources that you access and use on our online platform. This automatically collected information may also include information about your computer and internet connection, including your IP address, operating system, and browser type.

How We Use Your Information

We use the information we collect for various purposes, including: • To provide, operate, and maintain our site and services. • To process your appointments and transactions. • To communicate with you, respond to your inquiries, and provide customer support. • To improve, personalize, and expand our online platform and services. • To understand and analyze how you use our site. • To develop new products, services, features, and functionality. • To send you updates, promotions, and other information related to our services, provided you have consented to receive such communications where required by law. • To detect and prevent fraud and other illegal activities. • To comply with legal obligations and protect our rights.

Legal Basis for Processing Your Personal Data

Under data protection laws, including the General Data Protection Regulation (GDPR), we must have a legal basis to process your personal data. Our legal bases for processing your data include: • Performance of a contract: When we need your information to perform a contract with you (e.g., scheduling and providing a car detailing service). • Compliance with a legal obligation: When processing is necessary to comply with a law or regulation. • Legitimate interests: When processing is necessary for our legitimate interests or those of a third party, provided those interests are not overridden by your fundamental rights and freedoms (e.g., improving our services, detecting fraud). • Consent: When you have given us clear consent for specific processing purposes (e.g., sending marketing communications). You have the right to withdraw consent at any time.

Sharing Your Information

We may share your personal information with third parties in certain circumstances, including: • With service providers who perform services on our behalf, such as payment processing, scheduling systems, website hosting, and data analytics. These third parties are obligated to protect your information and use it only for the purposes for which it was disclosed. • With legal authorities if required to do so by law, or if we believe that such action is necessary to comply with a legal obligation, protect our rights or property, prevent fraud, or protect the personal safety of our users or the public. • In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

We do not sell your personal information.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, the transmission of information over the internet is not completely secure, and we cannot guarantee the security of your personal information transmitted to our site.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.

Your Data Protection Rights

Depending on your location and applicable data protection laws, you may have certain rights regarding your personal information. These may include the right to: • Access your personal data. • Request correction of inaccurate personal data. • Request erasure of your personal data. • Object to the processing of your personal data. • Request restriction of processing your personal data. • Request the transfer of your personal data to you or a third party. • Withdraw consent where processing is based on consent. • Lodge a complaint with a supervisory authority.

To exercise any of these rights, please contact us using the contact details provided below. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights).

Cookies and Tracking Technologies

Our site may use cookies and similar tracking technologies to collect and use personal information, including to serve interest-based advertising. You can typically set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may become inaccessible or not function properly.

Children's Privacy

Our site is not intended for children under the age of 16. We do not knowingly collect personally identifiable information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under age 16 without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

If you have any questions about this privacy policy, please contact us at:

DR. DETAIL CAR CLEANING SERVICES, INC.

100 Cambridgeside Pl

Cambridge, MA 02141